Contact information

Get in touch

If you have a question about an order, a product, sizing, returns or anything else, we'd rather hear from you than not. Email is the fastest way to reach us and we aim to reply within one working day.

Contact details

Email: info@vctrs.co.uk
Trading address: 97 Park Lea, Bradley, Huddersfield, HD2 1QP, United Kingdom

We reply to emails Monday to Friday, excluding UK bank holidays. Messages sent at the weekend will be answered on the next working day.

Returns

Please do not send returns to our trading address. All returns must be sent to:

VCTRS Returns
46 King Street
Huddersfield
HD1 2QT
United Kingdom

Contact us at info@vctrs.co.uk before sending anything back. See our Refund Policy for full details of how returns work.

Order enquiries

When emailing about an existing order, please include your order number and the email address you used at checkout. It helps us find you quickly.

Wholesale and press

For wholesale, stockist or press enquiries, email info@vctrs.co.uk with "Wholesale" or "Press" in the subject line.

Business details

VCTRS is a trading name of Be VIP Clothing Ltd, a company registered in England and Wales under company number 13185904. VAT number: GB 504 135 827. Registered office: 97 Park Lea, Bradley, Huddersfield, HD2 1QP.